Automating Support for Meechu World Wide
An AI assistant that resolves 70% of student queries.
Project Overview
An AI support layer trained on Meechu's own knowledge base.
70%
Queries Auto-Resolved
-84%
First Response Time
12k+
Students Served
The Challenge
Counsellors spent most of their day answering the same admission questions.
Our Strategy
Automate the repetitive 70% and escalate the rest with full context.
The Solution
A retrieval-based assistant integrated into the student portal and WhatsApp.
The Results
First-response time dropped from hours to seconds.
Grounded, not guessing
Every answer is retrieved from Meechu's own documents, with citations shown to counsellors.
“Codidot understood our brand vision and helped us present Woodenora’s handcrafted wooden kitchenware through a professional and engaging digital experience. Their focus on design, product presentation, and user-friendly navigation made the project a smooth experience. We appreciate their commitment to understanding our requirements and delivering a solution aligned with our brand identity.”
Sandeep Vishnoi
CTO, Woodenora
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